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  1. Sharpen CCaaS Platform - Contact Centers People Love

    Learn how Sharpen's AI-powered cloud contact center software simplifies interaction & creates synergy between customer self-service & agent experience.

  2. About Us | Our Story | Sharpen

    Sharpen's vision for human-centric contact centers means happy agents, satisfied customers, and successful CX support. Learn about Sharpen & our story here.

  3. Understanding the Security and Compliance Capabilities of Cloud …

    Discover how Sharpen’s secure, cloud-based contact center platform protects sensitive data and ensures compliance with industry standards like HIPAA and PCI-DSS—without compromising …

  4. Contact Center Platform Overview - Sharpen

    Learn how Sharpen's AI-powered contact center software simplifies every interaction to create better user experiences.

  5. How to Combine Call Center Automation with Human Support

    Usable AI from Sharpen offers unparalleled support for agents, automating routine tasks and optimizing resolutions so they can focus on delivering exceptional service. Meet with Sharpen …

  6. SharpenCX and Ytel Merge to Deliver a Unified, AI-Powered …

    Founded in 2012 and based in Lake Forest, California, Ytel serves mid-market and enterprise clients across industries that depend on high-volume communication. Learn more at …

  7. How Long Is Too Long On Hold? - Sharpen

    Mar 2, 2016 · Read Next: Simplify omnichannel interaction routing with Sharpen’s Logic & Actions. That means the next time the same customer has an issue, one of two situations will …

  8. Usable AI™ | Product | Sharpen

    Sharpen’s Usable AI automates repetitive tasks such as summarizing customer interactions across chat, SMS, and voice. This frees up agents to focus on complex, high-value …

  9. Book a Meeting with Sharpen's Channel Team | Sharpen

    Become a channel partner to unlock exclusive benefits & gain a competitive edge. Schedule a meeting today with Sharpen, a top contact center solution provider.

  10. How AI Call Center Solutions Are Transforming the Healthcare …

    Sharpen’s AI call center software can automate routine tasks, deliver 24/7 support, and leverage real-time data to drive continuous improvement. Our cloud-based platform offers all the tools …