ITSM: IT Service Management Definition, Benefits & Tools | Atlassian
What is an IT service? In the context of ITSM, an IT service refers to delivering technology-related support and solutions to end-users or customers. This encompasses a wide range of …
Revolutionize IT Support with Jira Service Management | Atlassian
Supercharge service management with apps and integrations Atlassian Marketplace offers over 1,000 trusted applications and integrations to ensure Jira Service Management can be …
ITSM software by Jira Service Management | Atlassian
Scale your IT service management by automating repetitive tasks. Automation enables you to provide outstanding customer support with a lean team, helping distributed teams thrive.
What Is ITIL? Core Principles & Best Practices | Atlassian
ITSM, or IT service management, is how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to design, create, deliver, and …
Service desk vs help desk vs ITSM: What's the difference? - Atlassian
IT service management -- often referred to as ITSM -- is simply how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to …
ITSM: definitie, voordelen en tools van IT-servicebeheer | Atlassian
Wat is IT-servicemanagement (ITSM)? IT-servicemanagement, vaak afgekort tot ITSM, is de manier waarop IT-teams de volledige levering van IT-services aan klanten beheren. Het …
ITSM transformation and modernization | Success Central
This guide provides a comprehensive overview of how to deliver and implement Atlassian tools and IT Service Management (ITSM) practices for those about to set up a Jira Service …
ITSM : définition, avantages et outils de la gestion des services ...
La gestion des services informatiques (ITSM) est un ensemble de processus utilisés pour gérer la conception, la planification et la fourniture de services. Explorez les processus, les avantages …
What Is CMDB? Configuration Management Database | Atlassian
The goal of a CMDB is to give you the information needed to make better business decisions and run efficient ITSM processes. By centralizing all configuration information, leaders can better …
IT Ticketing Systems: Simplify Issue Tracking & Resolution
Using IT service management (ITSM) software can help your organization harness the power of data to drive the long-term decision-making process. IT ticketing systems allow you to collect …