Troubleshoot buying issues with Microsoft Store
Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.
Fix problems with apps from Microsoft Store
Get troubleshooting tips to fix problems with apps from Microsoft Store.
How to fix Microsoft store error "Something went wrong. we're aware …
May 1, 2024 · This is typically related to permission issues. Please follow these steps: Go to Settings > System > Troubleshoot > Other troubleshooters. Next to Windows Store Apps, click Run. This tool …
Contact - Microsoft Support
Problem with purchase from Microsoft Store COMMUNITY ANSWER Troubleshoot problems when trying to enroll in Partner Center. Answers address challenges with payment methods, forgetting …
I can't find or install an app from Microsoft Store
The app isn't compatible with your device. Microsoft Store automatically hides or blocks the purchase button on apps that are incompatible with your device. You might see an app from Microsoft Store …
[Article] Troubleshoot Microsoft Store on a Windows 10/11 Machines
Jul 17, 2025 · This article will guide you through troubleshooting steps to resolve issues with the Microsoft Store on Windows 10/11 machines and explain the relationship between Microsoft Security …
Problem with purchase from Microsoft Store - Microsoft Q&A
May 24, 2020 · Troubleshoot problems when trying to enroll in Partner Center. Answers address challenges with payment methods, forgetting passwords, and more. Troubleshoot Azure payment …
Unable to Complete Payment on Microsoft Store - Microsoft Q&A
Jun 15, 2025 · StartFragment Dear Microsoft Support Team, I am experiencing repeated payment failures when attempting to make a purchase on the Microsoft Store. Despite trying multiple payment …
Troubleshoot Microsoft Store app download failures
Jan 15, 2025 · Provides guidance for troubleshooting Microsoft Store app download and update failures.
Problem with Microsoft Store apps - Microsoft Q&A
Jun 16, 2024 · This will reset the Microsoft Store cache and may resolve the issue. Run the Windows Store Apps Troubleshooter: Press Win + I to open Settings. Navigate to Update & Security > …
Windows Store Problems - Microsoft Q&A
Jul 24, 2025 · Welcome to MSoft Q&A : Let's start troubleshooting this issue following these, basic steps below Try to reset the Store cache. Press the [Wins key+R] select the - Run tool - and type this code …
Microsoft Store doesn't open - Microsoft Support
Try these troubleshooting steps if Microsoft Store does not launch in Windows 10.
Error when try to buy from Microsoft Store - Microsoft Q&A
Jan 3, 2022 · Go to settings> Update and Security> troubleshoot > Additional troubleshooter> Then click Windows Store apps Temporarily Disable the Anti-virus (If you have a third party anti-virus)
Microsoft Support
Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.
Trying to purchase Windows 11 Pro and I get a trouble processing ...
Jul 15, 2025 · I've been trying to purchase Windows 11 Pro to use on Parallels and when checking out I get the below error. I've checked my address and used multiple cards with the same issue. My …
"Unable to complete this transaction" error message - Microsoft Support
For Microsoft 365/Office offers, please visit Activate Office - Microsoft Support follow the instructions for how to Activate. Contact Support For technical support, go to Contact Microsoft Support, enter your …
Error 0x80131500 in Microsoft Store
Learn how to fix issues with Microsoft Store showing Error 0x80131500 or "Try that again".
Modern, Inbox, and Microsoft Store Apps troubleshooting guidance
Jan 15, 2025 · Modern Apps or Microsoft Store Apps can sometimes fail to start or launch and then stop responding. This guide discusses troubleshooting techniques that you can use to troubleshoot such …
how to fix microsoft store - Microsoft Q&A
Feb 26, 2025 · My Microsoft store won't allow me to download or upgrade apps and a pop up keeps appearing saying "error, something went wrong, we know what's wrong and are trying to fix it, …
Xbox Support
Xbox Support ... Xbox Support
Need to play Minecraft Java on new PC, but license doesn't seem to be ...
1 day ago · Sometimes, the purchasing account (Microsoft Account) signed into the Microsoft Store can change, which may cause issues with accessing your games. Here are a few steps you can take to …
Microsoft Store doesn't open - Microsoft Support
If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then …
I am trying to purchase realms on Minecraft but it will not let me ...
Dec 16, 2025 · It stays on the US. I am trying to pay with a canadian credit card. When I go to the support for Mincraft they keep sending me to Microsoft. I have spent what feels like an eternity trying …
Getting ready for the Windows 11 upgrade - Microsoft Support
Learn how to get ready for the Windows 11 upgrade, from making sure your device can run Windows 11 to backing up your files and installing Windows 11.