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Verizon launches what it calls its "most significant customer experience transformation"

Verizon launches what it calls its "most significant customer experience transformation"

Verizon is unveiling what it dubs the "most significant customer experience transformation" to date, which includes a new app and a major upgrade to customer support. Sowmyanarayan Sampath, CEO of Verizon's Consumer Group, joins "CBS Mornings" to break down the changes. (Sponsored by Verizon)

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Verizon Wireless customers reporting outages nationwide

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Verizon to offer technology to block robocalls

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